Why My EVPAD TV Box Shows Box Forbidden?

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By EVPADPro | 08 May 2023 | 0 Comments

Why My EVPAD TV Box Shows Box Forbidden?

Recently we have been receiving messages or emails from people saying that their EVPAD TV boxes showing 'box forbidden'.

Please note that the TV box will be blocked automatically when an IP address from Mainland China is detected. Or it might your seller is not obeying the company rules or they did not pay and the manufacturer had to block their TV boxes.

Please kindly understand and only order from our official website www.evpadpro.com to get authentic products and an official warranty.

Why My EVPAD TV box Shows Box Forbidden?


So please do not use an IP address from Mainland China when you use an EVPAD TV box or do not use it inside the Mainland of China. We sincerely apologize for the inconvenience it caused. 

When you do get this page, please contact your seller first. Because your seller should be responsible for your product and after-sales service. if it's your seller did not obey the rules that the manufacturer had to block his TV boxes, sorry we are afraid that we can not help you.

So, please only order from our official website www.evpadpro.com to get an official warranty, lifetime free customer service, and technical support which you can not get if you order from other unreliable resources. You can contact us via email address at [email protected] or contact us via WhatsApp/Wechat number +852 5178 1233.
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